Biography and expertise

Tessa Fleckenstein is partner at ZEQ and responsible for the business unit Processes. She brings broad experience in nursing and healthcare management to her consultancy work.

As an expert in core medical processes, she works with doctors and nursing staff to develop standards that significantly improve their collaboration. With her concepts for a reliable daily routine, she manages to increase patient satisfaction and at the same time enhance the attractiveness of hospitals as employers.

She draws on her experience in Operating Theater Management for numerous projects regarding the organization of surgeries. In this critical area, she succeeds in coordinating the interaction between surgery, anesthesia, nursing and external areas in the best possible way.

In her projects, Tessa Fleckenstein emphasizes the sustainable implementation. To this end, she and her team support clients during the introduction of new concepts until they are reliably integrated into everyday life.

She is also a sought-after speaker on overall process organization in hospitals.