Charlotte Witteler
Consultant
Charlotte Witteler
Consultant

Digital Innovation and Change Management  

Charlotte Witteler developed a passion for travel, transportation, and logistics during her studies in Logistics & Supply Chain Management, supported by stays abroad in New Zealand, Spain and the USA. After completing her Master's degree, she gained experience in strategic projects as a management-trainee at Rhenus Logistics. She then deepened her knowledge at M2P Consulting and now leads projects focusing on digital transformation, strategic management and the introduction of innovative solutions and change management in the rail and transport sector.   

'In project management, my approach is methodical, balancing analytical depth with a strong focus on customer needs, leading to innovative solutions and streamlined processes.'

– Charlotte Witteler

Early years  

During my time at M2P Consulting and as a management trainee at Rhenus Logistics, I have had the opportunity to deepen my knowledge and skills in change management, business development, and technical areas. My journey in the management trainee program involved navigating through various projects and working closely with executive management. This included in-house consulting for the development of decommissioning offshore wind turbines, strategic assistance for AI-based billing systems, and the creation of KPI boards for the executive team. Additionally, my early passion for the transport industry led me to an internship at a company focused on integrating RFID-tags in the air cargo sector. These experiences have been instrumental in shaping my professional path and enhancing my ability to drive innovation in the industry.  

Project successes and leadership qualities  

My professional development at M2P Consulting is characterized by my involvement in key projects at a German rail operator. I supported the implementation of a digital ordering channel for the on-board catering service, where I also implemented an internal FAQ support chatbot with a live chat function to enhance user experience and technical support. Additionally, I developed and tested a test concept for the galley of a future high-speed train, working collaboratively with multiple stakeholders. Subsequently, I took charge of the PMO for a ticket verification application, ensuring its timely and effective roll-out. These experiences have not only broadened my skill set but also deepened my commitment to driving innovation in the transportation industry.  

Management skills and strong communication skills   

In project management, my approach is methodical, balancing analytical depth with a strong focus on customer needs, leading to innovative solutions and streamlined processes. My ability to effectively communicate with stakeholders at all levels has been key to building robust relationships, fostering loyalty, and facilitating process optimizations. This approach has enabled me to earn trust and reinforce customer commitment, demonstrating my proficiency in managing and enhancing stakeholder engagement.  

Global understanding and future orientation   

The international dimension of my studies and work has equipped me with insights into global markets and logistics challenges. This global perspective empowers me to drive projects with an eye on sustainability and efficiency, whether locally or on the international stage.  

Looking ahead, I am keen on expanding my expertise in change management and organizational development. My ambition is to facilitate organizational resilience and progress in an ever-evolving business landscape. My continuous quest for knowledge and self-improvement underlines my commitment to professional excellence and my value to forward-thinking organizations.  

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